Mechanical Maintainer Training Program — Trident eLearning Portfolio
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Performance Gap Analysis
Findings from three structured interviews and a job-shadow observation, with a root-cause breakdown separating what a curriculum can fix from what's a recordkeeping and succession-planning problem.
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Employee Persona Guide
Three learner personas — a brand-new hire, a 3–5 year maintainer, and the 10+ year maintainer who serves as mentor and sign-off authority — each mapped to a different path through the same curriculum.
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Training Design Document
Delivery strategy, tiered assignment logic, LMS-based electronic recordkeeping, and the Collective Bargaining Agreement requirements governing how the program is assigned and administered.
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Curriculum Map
The master architecture: a 90-day timeline, all four training tracks, the informal-learning pillar, and a tier-by-tier comparison of what each persona actually completes.
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