Measuring What Changed — Level 3/4 Evaluation & ROI — Trident eLearning Portfolio
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Level 3 Evaluation — On-the-Job Behavior Assessment
A field observation rubric and five structured oral questions, administered 3–6 months post-training by an L&D evaluator, confirming whether trained procedures are being correctly applied on the job across any inspection type covered in the course.
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Level 4 Evaluation — Training Investment & ROI Analysis
A cost comparison of the redesigned program against the legacy course, an annualized time-savings benefit tied back to the original Performance Gap Analysis findings, and a full ROI and payback-period calculation.
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