UAV Testing Program — Needs Analysis — Trident eLearning Portfolio
Performance Gap Analysis | Needs Analysis

UAV Testing Program — Performance Gap Analysis

Sea System Robotics

A performance gap analysis / needs analysis commissioned to investigate a 15% failure rate in a SUBSAFE-governed undersea autonomous vehicle testing program — where the findings determined that training was not the appropriate solution. Document review of ten testing procedures and structured interviews with inspectors and management identified procedural conflicts and chronic understaffing as the root causes. The full analysis package includes the report and three supporting attachments documenting the data collected and the specific conflicts identified.

Analysis Report & Supporting Documentation
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Performance Gap Analysis Report
The full analysis report documenting the business context, methodology, root cause findings, and two recommendations — procedure reconciliation and a 25% staffing increase — with the explicit finding that training is not the appropriate immediate intervention.
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Attachment A — Inspector Interview Protocol & Responses
Structured interview protocol and individual responses from eight QA inspectors across all three sections, capturing the current performance state in raw interview notes — including misspellings, strikethroughs, and in-the-moment observations as recorded.
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Attachment B — Management Interview Protocol & Responses
Structured interview protocol and responses from three section heads and the QA Department Manager, surfacing the desired performance state. The Department Manager interview includes four supplemental questions developed after reviewing all inspector and section head responses.
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Attachment C — Procedure Conflict Analysis
Detailed mapping of all eight procedural conflicts identified during document review — five external conflicts between individual procedures and three internal conflicts within the overarching governing procedure — each documented with the specific statements in conflict and their operational impact.
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