One Guild, One Standard

This scenario places learners inside a workplace harassment situation at an upscale salon and spa with a distinctive steampunk aesthetic, following a front desk associate navigating a client whose behavior escalates across multiple interactions. The scenario doesn't present clean choices with obvious answers — it presents the kind of ambiguous, pressure-filled moments where real employees hesitate. Built in Articulate Storyline with a variable-based scoring architecture, three weighted decision points, and a randomized narrative variable that changes what the protagonist knows going into the final decision, the scenario closes with personalized facilitator feedback from the salon's co-owner — driven by the learner's actual choices, not a generic outcome.